Public Transport - Making the journey to work easy

Discovering which pass is right for you is often confusing and with a vast choice of tickets now available from each operator. Since derugulation of public transport there are now multiple service providers for different bus routes and for some people the journey to work involves travelling with a combination of operators (e.g. Metro then bus). The following is a summary of general services for staff commuting to our hospitals:-

Arriva operate primarily to the north of Newcastle (Gosforth, Great Park, Dudley and into areas of Northumberland including Blyth, Ashington and Morpeth)

Stagecoach operate primarily in Inner Newcastle and from east to west (Walker, Byker, Newburn, Throckley, Walbottle but also cover areas such as Killingworth, Ponteland, West Moor)

Go North East operate primarily to the south of Newcastle (Gateshead, Low Fell, Birtley, Dunston, Whickham Washington and into areas of County Durham including Stanley and Consett)

Metro operated by DB Regio on behalf of Nexus operate the regions only light rail system and the Shields Ferry

Northern Rail operate local rail franchises including services from Hexham, Prudhoe, Wylam)

Unfortunately for travellers, all of these operators mean lots of variations for tickets! There is a simple way of deciding which tickets are the right choice for your journey and a simple and affordable way to purchase them. The Travelscheme allows you to choose the travel pass that is right for all your travel needs and allows you to make signy clicking ificant savings without any hassle. Further details can be found by clicking on the image below.

Travelscheme Image Link


POP Cards & an update from Nexus

There have been a number of enquiries with regard to travelling on the quay link buses using the new Corporate POP cards. We can confirm that POP cards allow you to travel on the quay link buses exactly the same as with the old style ticket.  We have contacted Go North East, to relay this information again to drivers which should ensure all valid passes can be used on this service.

We have also been made aware that a number of members have been told they have no credit on their card when scanned in a travel shop – although Corporate Pop cards don’t appear to have a valid product loaded on when scanned at a Travelshop, I can assure you that an annual ‘ticket’ is encoded automatically on to your card when it is produced.  Metro inspectors now carry smart card validators which are used to confirm the card holds a valid product.


Click on the line you require for information on:


Making a complaint about public transport

Contacting public transport operators